Financial Policy

For your convenience we accept Visa, Mastercard and Discover. We believe we deliver the finest care at a reasonable cost to our patients; therefore the payment is due at the time service is rendered unless other arrangements have been made in advance. Our office offers 12 month interest free financing through CitiHealth. If you have any questions regarding your account, please contact us at (760) 434-9800. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. We attempt to try to estimate what insurance benefits may be available to each patient to better predict the out-of-pocket expense that may be expected after insurance benefits have been utilized. Estimates are not meant to be exact or absolute and we do not know for sure what insurance will cover or deny until claims have been filed and reviewed by the dental consultants with the insurance carrier. Coordination of dental benefits can be confusing and difficult and we are very willing to act as an advocate to help our insured patients in securing all the benefits they are entitled to under the insurance policy.

We will send you a monthly statement. Most insurance companies will respond to the claim within 4 to 6 weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility regardless of the reason for insurance non-payment. Your prompt remittance is appreciated. We can make payments for a monthly payment plan but this must be accomplished prior to the actual procedure.